For many businesses building up services for good old fashioned phone line and text message support can be a vital tools with which you can engage with your customer.
We can provide services around:
- direct phone line support
- freephone numbers
- automated rules driven call forwarding
- Interactive Voice Response
- automated text message interaction systems
One of our current favourites with small companies and independent traders, is to augment a standard Contact Form for your website, with the facility to receive text alerts. In one case, this means a client of ours can generally work only 2 days a week, but also be in a position to be responsive to new client leads, without having to delve into the deadly inbox.